Last updated: 3 November 2025
A A Swimming Pte. Ltd. (“Swim Success”, “we”, “us”) values your privacy and the protection of your personal data.This Privacy Policy explains the information we collect about you when you use our websites, apps, and related services (together, the “Services”), how we use that information, the extent to which we share it with third parties, and your rights.
The Data Controller for the Services is:
A A Swimming Pte. Ltd.
114 LAVENDER STREET, #09-56
CT HUB 2, SINGAPORE (338729)
UEN 202245655R
By using the Services, you consent to our use of your personal data in accordance with this Privacy Policy. If you have any queries, please email us at dev@theswimsuccess.com.We may update this Privacy Policy from time to time. Your continued use of the Services after any changes is deemed acceptance of those changes. The “Last updated” date above shows the current version.
We collect information to provide and improve the Services.
This includes:
– Personal details such as your name, email address, and profile information, which we use to create and manage your account and communicate with you.
– Health and fitness data such as workouts, swim logs, pace, stroke rate, heart rate, and related metrics. We use this to personalize your training plan and track your progress.
– Apple Health (HealthKit) data, if you choose to connect it. This allows us to import workout data into Swim Success. Access is optional and controlled by you.
– Location data, if enabled in device settings. We use this for open-water swim tracking.
– Device and technical data such as IP address, device type, operating system, crash logs, and app usage events. We use this to secure and improve the Services.
– Cookies and tracking technologies on our website and apps, which support core functionality, analytics, and (where permitted) marketing.
– Video submissions, such as stroke analysis videos you upload for review. We use these solely to provide personalized feedback and do not share them with third parties without your consent.
We may in future add integrations such as Strava or Garmin. If we do, we will request your consent before accessing or sharing any data, and this Policy will be updated.
We use your data to:
– Provide and personalize the Services, including training plans and insights.
– Sync with integrations you choose to connect.
– Communicate with you about your account, updates, and customer support.
– Conduct analytics and research to improve our Services.
– Send marketing communications where you have consented or where permitted by law.
– Comply with legal obligations and protect rights and safety.
We do not sell your data.
We only share information with:
- Service providers such as Amazon Web Services (AWS) and Firebase, which host our Services in the United States. They use industry-standard encryption and may not use your data for their own purposes.
- Analytics and diagnostics providers that help us understand app performance and fix issues.
- Legal authorities, where required by law or necessary to protect rights and safety.
- Business successors in the event of a merger, acquisition, or similar transaction, under the same protections described here.
Because we use AWS and Firebase, your data is stored in the United States. If we transfer data from regions such as the EU or UK, we apply safeguards such as Standard Contractual Clauses and additional technical protections.
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry-standard practices for data protection and continually improve our safeguards.
We keep your data only as long as necessary:
– Personal and account data is retained while your account is active and for up to 12 months after closure.
– Health and training data is kept while you use the Services and up to 24 months after inactivity, unless you request earlier deletion.
– Technical logs and analytics are typically kept for 12–24 months.
After these periods, data is deleted or anonymized unless required by law.
The rights you have over your personal data depend on where you live. In most regions, you can request to:
– Access a copy of your data.
– Correct inaccurate data.
– Delete your data.
– Export your data in a portable format.
– Withdraw consent where processing relies on consent.
– Users may delete their account and associated data at any time by contacting us at dev@theswimsuccess.com.
We will respond to all valid requests in line with applicable laws.
The Services are not directed to children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided data, contact us and we will delete it.
Swim Success uses cookies and similar technologies to:
– Enable the website and app to function (essential cookies).
– Collect analytics on how people use our site and app (analytics cookies).
– Provide marketing and measure campaigns (marketing cookies, only with consent).
Cookies may stay on your device for varying periods (session or persistent). You can control or delete cookies through your browser or device settings. EU/UK visitors will see a banner that lets you accept or reject non-essential cookies.
We may update this Privacy Policy. If we make significant changes, we will provide notice (for example via in-app message or email).
If you have questions about this Privacy Policy, contact:
A A Swimming Pte. Ltd.
114 LAVENDER STREET, #09-56, CT HUB 2, SINGAPORE (338729)
Email: dev@theswimsuccess.com